How do I use a promotional code?
You will find the option to enter a promo code in the order summary portion during checkout. Look for the section labeled "Add a discount code or a gift card" click that and apply there.
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What are the restrictions on promotional codes?
Unless otherwise specified, promo codes are one time use only and can not be combined with any other discount, promo code, or special offer. Promo codes are subject to change without notice. Promo codes may be limited to specific styles and price poi
How do I use my store credit?
Store credit is no longer redeemable on the Beyond Yoga website. If you have store credit that did not transfer into your account. Please contact customercare@beyondyoga. We will be able to confirm and reissue your credit.
Do I need to create an account to place an order on beyondyoga.com?
A Beyond Yoga online account is not required to complete an order. We do, however, recommend creating your account for easy and convenient management of your online orders.
What is my order status?
You will receive an email update with tracking information once your order has shipped. You are also able to log into your Beyond Yoga online account and check order status under "my orders". If you have not received your tracking email, please conta
Can I receive a price adjustment?
You sure can! Price adjustments are limited to full price items. Price adjustments must be requested within 14 days of your original purchase and will be issued in the form of store credit. Sale items are not eligible for price adjustment. Please con
Does Beyond Yoga offer price match?
At this time, Beyond Yoga does not offer any price match guarantee.
When will my order ship?
All orders typically require 1-3 business days for processing before shipping from our warehouse. Orders placed before 9 AM PST, Monday – Friday, usually leave our warehouse the same day. Orders placed after 9 AM PST or on weekends and holidays will
When will my order be delivered?
Free Priority Shipping (2-5 Business Days from the shipment date). Expedited shipping range (2-3 business days from the shipment date). Please note that U.S. federal holidays do not count towards shipping timelines; orders placed near holidays may ex
My order status says delivered but I haven't received it, what should I do?
Beyond Yoga will provide a tracking number once your order ships. You will want to track your shipment and make any necessary arrangement to receive your package. Beyond Yoga is not responsible for lost or stolen packages once a delivery has been suc
What to do if I have received an incorrect item?
We are so sorry if you have received an incorrect piece! Please contact our customer care team at [email protected], and they will quickly correct this! Any incorrect piece must be returned for an exchange or refund.
Why was all or part of my order cancelled?
All orders are subject to product availability. In the rare occasion that an item/items are canceled on your order, you will be notified. Customer care will adjust your order and final purchase price.
How do I cancel my order?
To provide the fastest delivery to our customers, orders are immediately sent for processing, therefore cannot be modified. If you have any order issues, please reach out to our team – [email protected].